Swift Brothers Privacy Policy

Effective Date: April 18, 2025

Last Updated: April 18, 2025

Swift Brothers Plumbing, Heating & Air (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://swiftbrothers.com/, in accordance with applicable state privacy laws, including but not limited to the Virginia Consumer Data Protection Act (VCDPA), and best practices for other states where we operate: North Carolina, South Carolina, Georgia, and Florida.

1. Information We Collect

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Login credentials if applicable.
  • Device & Usage Information: IP address, browser type, operating system, pages visited, and referring URLs.
  • Customer Service Information: Communications with us via email, forms, or phone.

2. How We Use Your Information

  • Provide and maintain our services.
  • Communicate with you, including responding to inquiries.
  • Improve our website and customer experience.
  • Send you marketing and promotional materials (you may opt out).
  • Comply with legal obligations and enforce our terms.

3. Sharing of Information

  • Service Providers: Who perform services on our behalf (e.g., hosting, analytics, marketing).
  • Legal Authorities: When required to comply with laws or legal proceedings.
  • Business Transfers: If we merge, sell, or transfer part of our business.
  • We do not sell your personal information to third parties.

4. Your Rights (Under VCDPA and Applicable State Laws)

  • Access your personal information.
  • Correct inaccuracies in your personal information.
  • Delete your personal data.
  • Obtain a copy of your personal data in a portable format.
  • Opt out of the processing of your personal data for targeted advertising or profiling.
  • To exercise these rights, please contact us at: info@swiftbrothers.com.
  • We will respond within the time required by applicable law (typically 45 days).
  • You also have the right to appeal a denial of your request by contacting us again.

5. Cookies and Tracking Technologies

  • We may use cookies and similar tracking technologies to enhance your browsing experience.
  • You can adjust your browser settings to refuse cookies or alert you when they are being used.

6. Data Security

  • We use administrative, technical, and physical security measures to protect your personal information.
  • However, no electronic transmission is 100% secure.

7. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

  • Our website is not intended for children under the age of 13.
  • We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Changes will be posted on this page with the updated effective date.

10. Contact Us

Swift Brothers Plumbing, Heating & Air
2674 Pemberton Dr, Apopka, FL 32703
info@swiftbrothers.com