Swift Brothers Privacy Policy

Effective Date: April 18, 2025

Last Updated: April 18, 2025

Swift Brothers Plumbing, Heating & Air (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://swiftbrothers.com/, in accordance with applicable state privacy laws, including but not limited to the Virginia Consumer Data Protection Act (VCDPA), and best practices for other states where we operate: North Carolina, South Carolina, Georgia, and Florida.

1. Information We Collect

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Login credentials if applicable.
  • Device & Usage Information: IP address, browser type, operating system, pages visited, and referring URLs.
  • Customer Service Information: Communications with us via email, forms, or phone.

2. How We Use Your Information

  • Provide and maintain our services.
  • Communicate with you, including responding to inquiries.
  • Improve our website and customer experience.
  • Send you marketing and promotional materials (you may opt out).
  • Comply with legal obligations and enforce our terms.

3. Sharing of Information

  • Service Providers: Who perform services on our behalf (e.g., hosting, analytics, marketing).
  • Legal Authorities: When required to comply with laws or legal proceedings.
  • Business Transfers: If we merge, sell, or transfer part of our business.
  • We do not sell your personal information to third parties.
  • SMS Policy: We do not share information with third parties or marketing services. By submitting, you authorize Swift Brothers to reach out via phone, email, or text for explicit information about project needs. We will never share your personal information with 3rd parties for marketing purposes or spam you. You can opt out at any time. Message/data rates apply. Consent is not a condition of purchase.

4. Your Rights (Under VCDPA and Applicable State Laws)

  • Access your personal information.
  • Correct inaccuracies in your personal information.
  • Delete your personal data.
  • Obtain a copy of your personal data in a portable format.
  • Opt out of the processing of your personal data for targeted advertising or profiling.
  • To exercise these rights, please contact us at: info@swiftbrothers.com.
  • We will respond within the time required by applicable law (typically 45 days).
  • You also have the right to appeal a denial of your request by contacting us again.

5. Cookies and Tracking Technologies

  • We may use cookies and similar tracking technologies to enhance your browsing experience.
  • You can adjust your browser settings to refuse cookies or alert you when they are being used.

6. Data Security

  • We use administrative, technical, and physical security measures to protect your personal information.
  • However, no electronic transmission is 100% secure.

7. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

  • Our website is not intended for children under the age of 13.
  • We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Changes will be posted on this page with the updated effective date.

10. Contact Us

Swift Brothers Plumbing, Heating & Air
2674 Pemberton Dr, Apopka, FL 32703
info@swiftbrothers.com